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Volkswagen Cares Volkswagen Cares is the commitment to care and provide the best for Volkswagen customers.


For your peace of mind, from now till the future.

Preventive Service Schedule.

To keep you car in the best condition.

3 Years Free Maintenance.

The three-year free maintenance programme on Volkswagen cars will help provide peace of mind to owners as the cost of caring for their cars will be taken up by Volkswagen.

15,000km Service Interval.

For lower cost of ownership ahead of the industry benchmark.

5 Years Roadside Assistance.


Providing you with 24/7 nationwide assistance.

5 Years Unlimited Mileage Warranty

We've got you covered. 5 years manufacturer's warranty with unlimited mileage. 

Certified Service Advisors and Technicians.

Equipped with the knowledge to provide your car with the best care.

Genuine Volkswagen Parts.

Readily available parts with 2 years parts warranty.

Volkswagen Diagnostic Equipment.

Latest software for best performance.

We've got you covered.

Strategically located service centres nationwide.

One-stop Service Solution.

For hassle-free maintenance.

Windscreen, tyre and air-cond service, parts replacement, repair and tinting. Body and paint services at 4S centres.

Complimentary car wash.

FREE car wash after every periodical service.

Customer Lounge

With free WIFI and light refreshments.

20-point check Dialogue Reception.

Personal vehicle walkthrough with the customer before beginning of service.

Service Follow-up.

A follow-up call to see if you are satisfied with our service.

Volkswagen Academy.

We continuously train our technicians on latest technology and repair methods. 

Customer Care.

Monday - Friday

(except public holidays)

9am - 5pm

1800 18 8947

Volkswagen Cares mobile application.

The mobile app comes with a list of features related to both sales and aftersales, and this includes service offers, owner rewards, educational videos and tips event updates, and 24-hours' roadside assistance - all at the touch of a button. The Volkswagen Cares mobile app is available on both IOS and Android can be downloaded on the App Store and Google Play.

Is your Volkswagen in its 4th year of service?

Exclusively for Volkswagen cars 5 years and older.